For multiple reasons, secure communication is crucial for businesses and enterprises, including maintaining customer trust, protecting sensitive information against possible internal or external threats, ensuring regulatory compliance, and ensuring operational efficiency. By implementing a secure communication protocol, businesses can build client trust, comply with legal regulations, and avoid financial and reputational damage. Additionally, it supports operational continuity and mitigates the risks of phishing attacks and insider threats.
What are the Key Challenges that Enterprise Network Protection Face?
When a communication network is connected to the Internet, it is often prone to cyber attacks, such as phishing, malware, ransomware, DoS and DDoS attacks, caller ID spoofing, and more. Let us briefly examine some of them.
DoS and DDoS attacks
Distributed Denial of Service (DDoS) and Denial of Service (DoS) attacks occur when a network is targeted by flooding traffic, resulting in loss of crucial information, latency, and jitter buffering.
Caller ID Spoofing
Be cautious if someone claiming to be from a familiar or reputable organization like a bank or government official contacts you and asks for sensitive information like login credentials, financial data, and personal history. They may use this information for theft or sell it for malicious purposes.
Wangiri
The Wangiri term comes from Japanese, where “Wan” means one and “Giri” means to hang up. It is also known as “one ring and drop,” which means fraudsters will make you call a premium-rate number after dropping a one-ring call, which might charge you a lot in case of international calls.
Phishing
Be cautious of any deceitful message, email, or hyperlink designed to steal data and may grant unauthorized access to sensitive information stored by you or your organization.
Malware or Ransomware
Malware, trojans, and viruses are software bugs designed to infect, copy, or hack your network data and cause your system to crash. Ransomware is a kind of malware in which hackers attack your system and restrict access until you pay a ransom in exchange for allowing access.
Implementing Measures to Secure Enterprise Communication
Here are some key security measures that businesses can implement to enhance the security of their enterprise communications.
Encryption
When data is encrypted end-to-end, it cannot be intercepted by any external entity. This helps prevent potential reputational and financial damage and loss to the network. An encrypted system is highly resistant to threats from hackers who might try to steal and sell the data.
Two-factor authentication
Enable two-factor authentication for your network. This adds an extra layer of security by requiring a second form of authentication to access emails, voice or video conferencing, file sharing, or messaging.
- Firewalls and Intrusion Detection System
Ensure the Firewall and intrusion detection system are configured to monitor and protect communication networks from cyber attacks. It allows access only to authorized and authenticated credentials when logging in.
Compliance with Regulatory Standards
Adhere to and abide by the field-specific regulatory standards and rules that ensure the security and confidentiality of sensitive data held by you or your enterprise and save you dollars from violation fines and reputational damage.
Regular Audits and Testing
Regular audits should be conducted to assess the network for vulnerabilities and potential threats. It's important to simulate attacks periodically to ensure that the security measures are up to date and capable of defending against emerging trends in security breaches.
Session Border Controller (SBC)
A Session Border Controller is a hardware or software device deployed on the network's edges that provides features like security, transcoding, load balancing, failovers, and topology hiding.
Advantages of Establishing a Secure Enterprise Unified Communications
Secure communication protects sensitive business data from unauthorized access and cyber threats, ensuring confidentiality and privacy. It helps maintain trust with clients and partners, reduces the risk of data breaches, and ensures compliance with regulatory requirements. By safeguarding communications, businesses can prevent financial losses and preserve their reputation. For enterprises leveraging a loyalty platform, secure communication is fundamental to maintaining user trust and protecting valuable customer data
Conclusion
Ensuring security in enterprise communication is essential for protecting sensitive information and maintaining business integrity. With the increasing risks of cyberattacks and data breaches, secure communication safeguards against unauthorized access, data theft, and fraud. It helps maintain compliance with legal and regulatory standards and fosters trust with clients, partners, and stakeholders. By prioritizing secure communication, enterprises can protect their assets, reputation, and long-term success in an increasingly digital world.
